Privacy Policy

1. Information We Collect

Account Information

When you create an account, we may collect:

• Name
• Email address
• Mobile number (if provided)
• Profile information

User Content

Information you voluntarily add to the App, including:

• Data and content you create or enter within the App
• Records and entries created within App features
• Notes, reminders, and personal preferences
• Files, images, and media uploaded by you

Device Information

We may automatically collect:

• Device model
• Operating system version
• Application version
• Device identifiers
• IP address
• Diagnostic and crash information

Permissions

Depending on features you use, the App may request permission to access:

Camera

To capture photos or scan documents as required by App features.

Photos and Storage

To upload and manage images stored on your device.

Notifications

To send reminder alerts, bill due notifications, and other app-related notifications.

Location Services

To provide location-based functionality where offered by App features.

Calendar

To manage events and reminders associated with App features.

Internet / Network Access

To enable connectivity, sync data, and deliver online App features.

These permissions are requested only when necessary for the functionality you choose to use and can be managed through your device settings.

2. How We Use Your Information

We use information to:

• Provide and maintain App functionality
• Save and organize your data and content within the App
• Send reminders and notifications
• Improve user experience and App performance
• Provide customer support
• Diagnose technical issues
• Protect against unauthorized access and misuse
• Comply with legal obligations

3. Legal Basis for Processing

We process information based on:

Consent

Where required by law, we collect and process information with your consent.

Contractual Necessity

To provide services and features requested by you.

Legitimate Interests

For security, customer support, analytics, and service improvements.

Legal Compliance

To comply with applicable legal and regulatory requirements.

You may withdraw consent at any time where processing is based on consent.

4. Data Storage and Retention

We retain information only as long as necessary to:

• Provide App services
• Maintain your account
• Meet legal obligations
• Resolve disputes
• Enforce agreements

Information that is no longer required is securely deleted or anonymized.

If you delete your account, we will delete or anonymize your personal information within a reasonable period unless retention is required by law.

You may request deletion of your account and associated personal information through the App (where available) or by contacting us at info@sec-matrix.com. Verified requests will be processed within a reasonable period unless retention is required by law or legitimate business purposes.

5. Information Sharing

We do not sell your personal information.

We may share information:

• With trusted service providers that help operate the App
• When required by law
• To protect the rights, safety, or security of users or the company
• During a merger, acquisition, or business transfer

Any third parties receiving data are required to protect it appropriately.

6. Third-Party Services

Our applications may use third-party service providers for authentication, cloud storage, analytics, crash reporting, push notifications, payment processing, and customer support.

These providers may process information on our behalf in accordance with their privacy policies and applicable laws.

7. No Sale of Personal Information

We do not sell, rent, lease, trade, or otherwise share personal information with third parties for their independent marketing purposes.

8. Cookies and Similar Technologies

Our websites and applications may use cookies, SDKs, local storage, and similar technologies to maintain functionality, remember preferences, analyze usage, improve performance, and support security measures.

Users may manage these preferences through browser, device, or application settings where available.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent
• Restrict processing of your personal information
• Request data portability
• Obtain a copy of your personal information
• Lodge a complaint with a competent authority

These rights may vary depending on your jurisdiction and applicable privacy laws.

Grievance Officer / Data Protection Officer

Verified requests will generally be responded to within 30 days.

10. Data Security

We implement appropriate technical and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction, including:

• Secure servers
• Encrypted data transmission (TLS)
• Access controls and authentication mechanisms
• Regular security monitoring and system updates

While we strive to protect information, no method of electronic storage or transmission is completely secure.

11. Children's Privacy

The App is not intended for children under 13 years of age.

We do not knowingly collect personal information from children in violation of applicable laws. If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it promptly.

12. Cross-Border Data Transfers

Where necessary, information may be processed or stored outside your country of residence. Appropriate safeguards will be implemented in accordance with applicable laws.

13. Analytics and Diagnostics

We may collect anonymous usage statistics, performance data, and crash reports to improve App stability, functionality, and user experience.

Such information does not directly identify individual users.

14. Google Play Compliance

Our Android applications are designed to comply with Google Play Developer Program Policies. Data collection, processing, storage, and sharing practices are limited to what is necessary for application functionality, security, service improvement, legal compliance, and customer support.

Relevant information will be disclosed through the Google Play Data Safety section and this Privacy Policy.

15. Notifications and Reminders

The App may send notifications related to:

• Reminders and scheduled alerts
• In-app activity notifications
• Account activities
• Feature updates

You may manage notification preferences through device settings or within the App.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Material changes will be communicated through the App or other appropriate channels. Continued use of the App after changes become effective constitutes acceptance of the revised policy.

17. Contact Us

For privacy-related questions or concerns, contact:

18. Acceptance

By downloading, installing, or using the App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.